Privacy Policy

Information we collect

When you submit the contact or support forms, we collect the information you provide, such as your name, email address, company, phone number (if provided), service interest, project or support description, timeline, budget range (if provided), preferred contact method, and optional Google Drive links you share.

If you use LeConte Labs short links or QR codes (`/r/...`), we may log a scan timestamp, IP address, approximate geo location (from IP), device/browser/OS summary, and user-agent string. Operators may create multiple named QR variants (for example lobby vs flyer) to compare placement performance. Scan details may be emailed to an allowlisted operations address and retained for security, abuse prevention, and aggregate reporting (such as monthly reviews). We do not use short-link scans to build advertising profiles, and QR scans do not reveal your name or email unless you separately provide them.

We may collect limited technical information such as browser type, device type, and pages visited if analytics are enabled in the future.

How we use information

• Respond to inquiries and support requests
• Evaluate project requirements and communicate with you
• Operate short links / QR codes and related scan notifications
• Maintain and improve the website
• Comply with legal obligations

Cookies

The website may use essential cookies required for basic operation, including admin session cookies for the short-link management console (Google sign-in for allowlisted operators). If nonessential analytics cookies are added later, this policy will be updated and consent practices will be implemented as required.

Communications

If you contact us, we may retain your message and related correspondence to provide support and follow up on your inquiry.

Third-party services

We may use hosting, email delivery, analytics, and infrastructure providers to operate the website. Those providers process data on our behalf according to their own privacy practices.

Data security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information. Contact us to make a request.

Policy changes

We may update this policy from time to time. The updated version will be posted on this page with a revised date.

Contact

Questions about this policy: [email protected]

LeConte Labs LLC 4546 Chapman Hwy #3098 Knoxville, TN 37920 United States